Privacy policy

Last updated November 13, 2026

This policy explains what the ARC Alumni app collects and how it is used. The app is run by Addiction Rehab Centers ("ARC").

What we collect

• Account details: your email address, first and last name, username, optional photo and short bio.
• Details you choose to add: phone number, the ARC location you attended, your sobriety date and your birthday.
• What you post: posts, photos, comments, likes, event RSVPs, reports and blocks.
• Messages to ARC: what you send through Contact ARC and "I need help".
• Your private journal: mood, craving level and notes. Only you can see your journal. ARC staff cannot read it.
• Device details: a push notification token if you allow notifications, and the date you last opened the app.

Who can see what

• Approved members see your username, photo, bio, posts, comments and stories, and how long you have been sober if you choose to show it. Stories disappear from the app after 24 hours and are deleted from our server a week later.
• ARC alumni staff see your real name, contact details, sobriety date and birthday so they can approve members, keep the community safe, and reach out on birthdays and milestones.
• Being a member shows other members that you attended an ARC program. You agree to this when you join. Your username does not need to be your real name.
• Members cannot send each other private messages.

What we do not do

• We do not sell your information or use it for advertising.
• We do not use the app to read or change your treatment records.

Services we use

The app runs on ARC's own servers. Push notifications pass through Expo, Apple and Google, and never include your name or what you wrote. Sign-in codes are sent by email.

Keeping and deleting your information

You can delete your account at any time in the app (Profile, then Delete my account) or on the delete account page. Deleting removes your profile, posts, photos, comments, likes, journal and messages. A short record that an account was deleted is kept for security.

Children

The app is for adults 18 and over.

Questions

To ask about your information, use Contact ARC in the app.